Effective Date: 6/7/2026
This Rental Policy applies to equipment rentals through Mohave Equipment Rentals. Because we are a rental company and do not sell physical products through this website, we do not offer product returns or standard retail refunds.
All rental payments, deposits, booking fees, delivery fees, pickup fees, and related charges are considered final unless otherwise stated in a written rental agreement.
Mohave Equipment Rentals does not accept returns in the same way a retail store would, because rental equipment is provided for temporary use during an agreed rental period.
If you experience an issue with rented equipment, please contact us as soon as possible. Do not wait until the end of the rental period to report a problem.
To report an issue, please:
Please include your name, contact information, equipment rented, rental date, and a description of the issue.
Customers are responsible for equipment while it is in their possession. Additional charges may apply for equipment that is returned late, damaged, excessively dirty, missing parts, or used improperly.
The renter may be responsible for repair costs, replacement costs, cleaning fees, late fees, or other charges depending on the condition of the equipment and the terms of the rental.
Cancellation terms may vary depending on the rental, equipment type, delivery schedule, and availability. Please contact us directly as soon as possible if you need to cancel or reschedule a rental.
Equipment availability is not guaranteed until the rental has been confirmed. Mohave Equipment Rentals reserves the right to decline, cancel, or reschedule a rental if equipment becomes unavailable, unsafe to operate, or unsuitable for the requested job.
For questions about rentals, equipment issues, cancellations, or this policy, please contact us through the website.
Mohave Equipment Rentals
Website: https://mohaveequipmentrentals.com